Returns & Exchanges

We stand behind every product we sell. If your purchase isn't quite right, we offer returns on eligible items within 60 days — either through our online returns portal or in person at any of our four retail stores.

What Can Be Returned

You can return items within 60 days of purchase for a full refund to your original payment method. This includes:

• Wrong size or fit
• Changed your mind
• Wrong item ordered

Items must meet the return conditions below to be eligible.

Return Conditions

For your return to be accepted, items must be in the same condition you received them:

• New and unused — unworn, unwashed and unmarked, with all tags still attached and original packaging intact and undamaged.
• Try gear on indoors on clean surfaces only. Anything used in training, sparring or exercise cannot be accepted, as it can no longer be resold as new.
• Re-pack everything — all accessories, inserts and original packaging must be returned with the item.
• Sale items — clearance and closeout products are final sale and cannot be returned.

Non-Returnable Items

For hygiene and safety reasons, some products cannot be returned once their packaging has been opened:

• Mouthguards
• Groin cups
• Underwear and socks
• Hygiene products such as body wash, deodorisers and skincare

If any of these items are still sealed in their original unopened packaging, they can be returned within the 60-day window.

Returning In-Store

You're welcome to return your item directly to any of our four retail locations. Simply bring your item(s) along with your order confirmation or receipt.

Melbourne
L1 349 Elizabeth Street, Melbourne VIC
03 9606 0777

Sydney
L1 29A Majors Bay Road, Concord NSW 2137
02 9739 6704

Brisbane
U3 544 Kessels Road, Macgregor QLD 4109
07 3422 0981

Perth
U9, 1904 Beach Road, Malaga WA 6090
08 9448 7140

Exchanges

Because stock moves quickly across our stores and warehouse, we don't offer direct exchanges through the returns portal.

The fastest way to secure the correct item is:

1. Return your original item for a refund through the returns portal below.
2. Place a new order for the replacement item straight away.

If this isn't practical, please contact us directly. We can look at arranging a manual swap once you provide a photo of your return postage receipt showing the tracking number.

Faulty or Damaged Items

If your item arrives damaged or isn't working as it should, please contact us and provide:

• Clear photos of the damage or defect
• Your order number
• A brief description of the issue and when you noticed it

We'll review the details and determine the best solution, whether that's a repair, replacement or refund.

Some Other Important Notes

Cancelling an order: You can cancel your order free of charge before it has been dispatched. Once it has been processed and dispatched, it cannot be pulled back from the courier.

Heavy items: Products weighing over 20kg are pickup only. Please contact us to arrange collection from one of our stores.

International returns: Free return labels only apply to Australian deliveries. International customers are responsible for arranging and paying for return shipping.

Rejected returns: If your return doesn't meet the conditions above and cannot be accepted, you will need to cover the cost of having the item returned to you.

Refund timing: Refunds are processed back to your original payment method and typically clear within 3–5 business days after we receive your return.

Need More Help?

Got a question about a return or exchange? Our team is always happy to help — get in touch here.